1. Agreement to Terms

By accessing and using the Solunza website ("Website") or purchasing our outdoor living products, you accept and agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Solunza ("Company," "we," "us," or "our").

If you do not agree to these Terms, you must not use our Website or purchase our products. Your continued use of our Website and services indicates your acceptance of these Terms and any updates.

2. Use of Website

You may use our Website for lawful purposes only. You agree not to use the Website:

• In any way that violates applicable federal, state, local, or international law
• To transmit or procure harmful data, viruses, or malicious software
• To impersonate any person or entity or misrepresent your affiliation
• To interfere with or disrupt the Website or servers
• To collect user information without consent
• For commercial purposes other than purchasing our products

3. Product Information and Availability

We strive to provide accurate descriptions, specifications, and pricing for all our outdoor living products. However:

• Product images are for illustration purposes and may vary from actual products
• We reserve the right to correct errors in product descriptions or pricing
• Product availability is subject to change without notice
• We may discontinue products at any time
• Colors may appear differently on various devices and screens

4. Orders and Pricing

Order Acceptance: Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order. Order confirmation does not guarantee product availability.

Pricing: All prices are in U.S. dollars and subject to change without notice. We reserve the right to correct pricing errors even after order confirmation.

Payment: Payment is required at the time of order. We accept major credit cards and other payment methods as indicated on our Website.

5. Shipping and Delivery

We offer free shipping on all orders within the United States. Shipping terms include:

• Free shipping to all U.S. destinations
• Processing time: 1-3 business days
• Delivery times vary by location and product size
• Large items require freight shipping with appointment scheduling
• Customer must provide accurate shipping address
• Risk of loss transfers to customer upon delivery

For complete shipping information, please refer to our Shipping Policy.

6. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

• 30-day return window from delivery date
• Items must be in original, unopened packaging
• All accessories and documentation must be included
• Custom orders and assembled items are not returnable
• Customer responsible for return shipping on standard returns
• Defective items returned at our expense

For detailed return procedures, please see our Return & Refund Policy.

7. Product Warranties

Our products come with manufacturer warranties covering defects in materials and workmanship:

8. User Accounts

If you create an account on our Website:

• You must provide accurate and current information
• You are responsible for maintaining account security
• You must not share account credentials with others
• You must notify us immediately of unauthorized access
• We may suspend or terminate accounts that violate these Terms

9. Intellectual Property

All content on our Website, including text, images, logos, and designs, is protected by copyright and trademark laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Remove copyright or trademark notices

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Limitation of Liability

To the maximum extent permitted by law:

1. Our total liability for any claim shall not exceed the amount you paid for the product
2. We are not liable for indirect, incidental, or consequential damages
3. We are not liable for damages resulting from improper use or installation
4. We are not liable for weather-related damage after delivery
5. Our liability does not extend beyond the warranty period

12. Indemnification

You agree to indemnify and hold harmless Solunza, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our products or Website
• Your violation of these Terms
• Your violation of any third-party rights
• Improper installation or use of products

13. Dispute Resolution

Governing Law: These Terms are governed by the laws of Pennsylvania, without regard to conflict of law principles.

Jurisdiction: Any disputes shall be resolved in the courts of Pennsylvania, and you consent to personal jurisdiction in such courts.

Dispute Resolution Process: Before pursuing legal action, we encourage you to contact us directly to resolve any issues. Many disputes can be resolved through good faith negotiation.

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or supply chain disruptions.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that best reflects our original intent.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. We will notify users of material changes through:

• Email notification to registered users
• Prominent notice on our Website
• Updated "Last Updated" date

Your continued use of our Website after changes constitutes acceptance of the updated Terms.

17. Termination

We may terminate or suspend your access to our Website immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and Solunza regarding the use of our Website and purchase of our products.